Our Clients

Read some of our families’ care stories at Right at Home.

Betty's Story

Betty always told her children that she hoped never to end up in a residential care home or living with them, but wanted to maintain her own independence.

Sam's Story

Sam has Asperger Syndrome and lives in his own flat. His parents knew he needed some supervision and assistance with living on his own and wanted to encourage his independence with support from a CareGiver of a similar age.

Bob's Story

The many years Bob spent as a soldier and active construction worker were beginning to take a physical toll. At first, he simply had trouble standing up from his chair without a helping hand, but he soon needed more help.

Client Testimonials

After hearing so many bad news stories about agency staff not looking after their clients with respect, or just not really seeming to care about their clients, we spent a very long time speaking to different agencies about caring for our Mum. The manager at Right at Home had all the time in the world to speak with me on the phone about Mum's needs, and was exceptionally sympathetic and kind with his support and suggestions, even suggesting alternatives that might save us money.

The staff who came each week spent a whole day with Mum. They came on time, and Mum really liked them! They seemed so caring and kind, and we had the opportunity to introduce them to Mum before their visits so that they wouldn't be strangers to her, and this also ensured that they knew exactly what Mum's needs were.

Right at Home use an app to record all their visits, and we were able to access this to see how the visits had gone. I could also see in advance who was coming to Mum each week, so that she knew who would be turning up.

Then when the time came to move mum into a care home, the agency was once again receptive and helpful.

I can't recommend this agency highly enough - the staff are all lovely, the management/admin team are responsive and helpful. Everything was handled very professionally, but with a personal touch. Thank you so much!

Anton and his team were superlative in every way with my Mum's care needs. I had tried another agency to get her confidence (early Alzheimer's) with poor results.

However, the approach of Anton and his team was professional, caring and 100% confident they would get a result - which they did.

They are probably not the cheapest: but I don't want "cheap" when it comes to looking after my Mum: I want "good" - In fact, I want "excellent". Anton, Nicky and the others were, indeed excellent.

I would not hesitate to recommend Right at Home. They were fantastic. They seriously took the stress out of what was becoming a stressful situation.

My elderly mother had an operation at short notice, and we required home care assistance at short notice for when she came out of hospital, especially as her family live some distance away.

I contacted Right at Home and they were very helpful and arranged the visits at short notice. From the start my mother found the staff to be very caring and attentive, and prepared to help with any tasks around the house that she needed doing, including preparation of her meals, cleaning, shopping, doing clothes washing and washing up. They were very respectful of my mother and her house, and she valued the company and conversations during the hour long visits as well.

The help that my mother received has without doubt speeded up her recovery and the family have been most grateful for all the help that the Company provided. I would not hesitate to recommend Right at Home for any level of home care that is needed.